Privacy policy

Collection of Personal Data

The personal data collected on entrepot-electro.com includes:

– Account Creation: When creating a user account, the information collected includes the first name, last name, and email address.
– Purchase: During the ordering process, the user must provide their postal address and phone number.
– Cookies: Used to enhance the user experience. Users can disable cookies through their browser settings.

Use of Personal Data

Personal data is used to provide, improve, and secure the services of entrepot-electro.com, particularly for:

– Managing customer accounts, shopping carts, and orders
– Handling deliveries, order tracking, and after-sales service
– Providing customer satisfaction services
– Collecting customer reviews on products
– Personalizing the website according to user preferences
– Preventing payment fraud
– Measuring website traffic
– Organizing contests and promotions
– Communicating with prospects and customers about:
– Loyalty programs (exclusive offers, product recommendations, promotions)
– Offers and new products (ongoing promotions and catalog updates)

These communications are intended for users subscribed to our newsletters, those who created an account, or made a purchase on the site.

Managing Your Consent

To modify consent or unsubscribe from communications, users can:

– Access the “My Account / Your Subscriptions” section
– Click on the unsubscribe links in emails sent by L’ENTREPOT DE L’ELECTRO MENAGER
– Send an unsubscribe request via email to contact@entrepot-electro.com

To exercise the rights of access, objection, rectification, or deletion, refer to the “Exercising User Rights” section of our personal data protection policy.

Sharing Personal Data with Third Parties

Personal data may be shared with third parties in the following cases:

– When using payment services, partner banks, and financial institutions intervene.
– When the user authorizes a third-party website to access their data.
– To comply with legal obligations and respond to claims against L’ENTREPOT DE L’ELECTRO MENAGER.
– In the event of a merger, acquisition, asset transfer, or corporate restructuring, personal data may be transferred to third parties. Users will be informed before any personal data transfer.

Transfer of Personal Data

L’ENTREPOT DE L’ELECTRO MENAGER may transfer collected personal data to countries outside the European Union. In compliance with data protection regulations, the company implements all necessary procedures to ensure the security of such transfers.

Security and Confidentiality

L’ENTREPOT DE L’ELECTRO MENAGER adopts organizational, technical, software, and physical measures to protect personal data from alteration, destruction, and unauthorized access. However, it is important to note that the internet is not a fully secure environment, and the company cannot guarantee the total security of transmissions or data storage on the internet.

Exercising User Rights

In accordance with personal data regulations, users have the following rights:

– Update or delete their data by logging into their account and adjusting their settings.
– Delete their account by emailing contact@entrepot-electro.com. Note that information shared with others, such as forum posts, may remain visible on entrepot-electro.com even after account deletion.
– Exercise their right of access to know what personal data is held about them by emailing contact@entrepot-electro.com. The company may request proof of identity to verify the information before responding to such requests.
– Request updates to inaccurate data by emailing contact@entrepot-electro.com.
– Request the deletion of their personal data, in accordance with data protection laws, by emailing contact@entrepot-electro.com.

Data Protection Officer

L’ENTREPOT DE L’ELECTRO MENAGER has appointed a Data Protection Officer (DPO) to ensure compliance with GDPR. The main responsibilities include:

– Informing and advising the company, its subcontractors, and their employees.
– Monitoring compliance with national and European data protection regulations.
– Advising on the preparation and execution of data protection impact assessments.
– Cooperating with the supervisory authority, the CNIL, and acting as a point of contact.

Changes to This Policy

L’ENTREPOT DE L’ELECTRO MENAGER reserves the right to modify this personal data protection policy at any time. Any changes will be published on its website.

Intellectual Property

All content on the entrepot-electro.com website (illustrations, texts, labels, trademarks, images, videos) belongs to L’ENTREPOT DE L’ELECTRO MENAGER. Any reproduction, in whole or in part, must be authorized in advance by L’ENTREPOT DE L’ELECTRO MENAGER, under penalty of constituting a copyright infringement punishable by law.